- If you're not 100% satisfied, let us know and we'll make it right.
- We strive to provide you with the best shopping experience possible. If for any reason you are not satisfied with your purchase, you can return it within 3 days of the delivery date for a refund or exchange.
- To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Please note that certain items, such as personalized or custom-made products, are not eligible for returns or exchanges.
- If you have any issues with your product, please contact us at trangsucmoe@gmail.com and we will do our best to resolve the issue.
- All products sold on come with a 3 day warranty against defects in materials and workmanship. If you believe your product has a defect, please contact us and we will be happy to help you.

  DELIVERY TIME:
- For available products, delivery time:
- From 10 - 12 days: for all orders nationwide.
- For new or custom-designed products, delivery time:
- From 12 - 15 days: for all orders throughout the United States.
  SHIPPING FEES - Standard shipping fee is $5 for all orders.
- Moe supports free shipping and 5% discount for orders of 3 products or more.

Delivery & Shipping :
1. Shipping Fees Orders with 1-2 items:
- Shipping fee is $5.
- Orders with 3 or more items: Free shipping + 5% discount on total order.

2. Order Processing Time
Orders are processed within 1-3 business days (excluding weekends and holidays) after order confirmation.
- You will receive a notification once your order has been shipped.

3. Tracking Your Order
After your order is shipped, a tracking number will be sent via email. Use this number to check your shipment status.

4. Customer Support
- If you have any questions or issues with your order, please contact us at trangsucmoe@gmail.com or call 243 2050 888 .
We’re happy to assist you!
We aim to deliver your jewelry on time and in perfect condition.